Commerce
Support
Logistics
Subscriptions
Shipping
Returns
Financials
Intelligent Commerce
AI Agents for CX Operations
Resolve 80–90% of tickets automatically, reduce costs, and deliver on-brand responses in seconds — across chat, email, socials and voice.
✓SOC 2 Certified✓Free Trial, Month-to-Month✓Shopify + Gorgias Native
Trusted by Leading Shopify Brands
StateSet ResponseCX enables your company to build an AI agent that is personalized to your business and customers.
StateSet AI Agent Average Performance Stats
84% cost reduction compared to industry average of $5/ticket for cx support
- Customer Satisfaction
- 5/5
- Avg Ticket Handle Time
- 1m 20s
- One Touch Resolution
- 62.61%
- Tickets Closed/Hour
- 246
- First Response Time
- 28s
- Messages Sent/Hour
- 206
Handle 84% of Support Tickets Without Human Intervention
Enable your customers to get answers, solve problems, and manage their orders—any time, on any channel. Deploy an AI agent that is always available, deeply integrated with your Shopify store, and perfectly aligned with your brand's voice and policies.
- Engage and Delight Customers
- Deploy an AI agent that mirrors the best of your support team—helpful, efficient, and always on-brand.
- Resolve Issues End-to-End
- Empower customers with autonomous resolution for even complex tasks like order modifications, returns, or subscription management, directly integrated with your backend systems.
- Adapt and Improve Continuously
- Respond swiftly to changing customer needs and business dynamics. Harness powerful analytics to continuously refine your AI agent's performance and enhance the customer journey.
Fully integrated with all of your apps
Instantly connect and automate your CX operations using AI Agents that continously learn and improve based on every customer interaction.
StateSet ResponseCX has created thousands of 5 star customer experiences
“Impeccable attention to detail and lightning-fast responses. The speed suggests AI, yet it resonates with a personal, tailored touch that feels remarkably human!”
“Súper amable y atento en todo momento estoy muy satisfecha por su ayuda. Lo mejor!”
“Very helpful, even on a Sunday!”
“5/5. Very helpful”
“Quick response time, very helpful.”
See ResponseCX in action
10-minute walkthrough. No hard sell.
Case studyReduced response time by 91%
How HydraPak used ResponseCX to automate support, improve CSAT, and give their customers a better experience.
- 91% faster first response time
- 80% decrease in time-to-resolution for replacements
- 24/7 coverage without adding headcount